Refund & Cancellation Policy
Last Updated: August 20, 2026
1. Overview
At RemoteUSD, we stand behind the quality of our digital software tools and job discovery services. We want every candidate and employer to feel 100% confident when using our platform.
2. Pro Candidate Subscriptions ($14.99/month or $99/year)
If you subscribe to RemoteUSD PRO and are not satisfied with the platform, you may request a 100% full refund within 14 days of your initial purchase date. No questions asked.
How to Cancel: You can cancel your subscription at any time with 1 click from your user profile menu. Upon cancellation, you will retain Pro access until the end of your current billing period, and no further charges will occur.
3. Employer Featured Job Postings ($149)
Featured job posts are digital promotional services syndicated to our email subscribers, Telegram channels, and pinned across our job feeds immediately upon checkout.
If your company position is filled within 48 hours or you made an accidental duplicate purchase, contact us at [email protected] within 48 hours of posting, and our team will issue a full refund or provide posting credits for your next opening.
4. How to Request a Refund
To request a refund, simply send an email to:
Subject: Refund Request - [Your Registered Email]
Include: Order ID / Checkout Email
Our support team processes all refund requests within 24 business hours. The refunded amount will appear back in your original payment method (card or bank account) within 3–5 business days depending on your bank.